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We realise sometimes that you may have bought something in error or simply changed your mind. In the event where you wish to return any item we have put together some returns terms and conditions. In the event where you may wish to return any ordered goods please contact us at hello@threadrive.co.uk or call on 01268 288880 for pre-authorisation prior to any returns and we will advise your options and procedures for return.

Returns Terms and Conditions

All returns must be pre-authorised by Threadrive Components. Please contact us at hello@threadrive.co.uk or call on 01268 288880.

Returns may be subject to a restocking fee (minimum 20%).

Specially ordered or manufactured items cannot be returned or credited.

Returned goods should be unused, in a saleable condition and in their original packaging with all labels still attached. Please ensure you do not affix labels or tape to the product packaging, only the external shipping packaging.

All returns shipping costs are the buyer's responsibility and can't be refunded.

Any refunds will be refunded back to the original method of payment.

Threadrive is entitled to refuse the return or deduct from a refund any diminution of value as a result of the product not being in the above condition.

Customers have 30 days from date of delivery/invoice to return orders subject to being authorised and the above conditions prior to return.

The Threadrive Team.

Marco Pillow, Manager

Ashley Nicklin, Sales